Dk ok Privacy Policy – Your Data Is Completely Secure

Dk ok (dkok.wine) is one of Bangladesh's most trusted online betting and gaming platforms. We believe privacy is a fundamental right for every user. This Privacy Policy explains in detail how dk ok collects and manages your personal information.

By accessing or using the dk ok platform, you automatically consent to this Privacy Policy. If you do not agree with this policy, please refrain from using dk ok.

This privacy policy applies to all dk ok services, websites, mobile apps, and related platforms. We update this policy from time to time and will notify you of any changes.

Dk ok collects two types of information — what you provide directly, and what is automatically gathered through your use of the platform.

Information You Provide Directly:

• Full name and date of birth.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for verification purposes).
• Payment method details (Mobile Pay, Nagad, bank account numbers).
• Messages and complaints you send to customer support.

Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• How long you viewed each page on the site.
• Date and time of login and logout.
• Betting and transaction history.
• Cookie and session data.

Dk ok uses your data only for its stated purposes. It is never used for unrelated activities.

Dk ok analyzes your data to deliver a personalized experience. This analysis is fully automated and conducted without revealing your identity.

Dk ok does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Providers: Relevant information is shared with Mobile Pay, Nagad, and banks to process deposits and withdrawals.
• Identity Verification Services: With authorized third-party verification agencies as part of the KYC process.
• Law Enforcement: By court order or legal obligation.
• Fraud Prevention: To relevant authorities for investigations into suspicious activity.
• Business Changes: To a new authority in the event of a change in ownership of dk ok.

Dk ok uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

Types of cookies used by dk ok:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your preferences, such as language and layout.
• Analytics Cookies: To understand which pages are used most. This can be disabled.
• Marketing Cookies: To show you relevant ads and promotions. This can be turned off.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some dk ok services to not function properly.

Dk ok does not retain your data longer than necessary. Standard retention periods are:

• Active account data: for as long as the account remains active.
• Transaction records after account closure: 5 years (as required by law).
• Customer service communications: 2 years.
• Marketing data: until consent is withdrawn.
• Cookie and session data: until end of session or up to 1 year.

Once the retention period ends, dk ok securely deletes or anonymizes your data. However, certain data may need to be retained longer due to legal obligations.

As a dk ok user, you have the following rights:

To exercise this right, email us at support@dkok.wine. dk ok will respond to your request within 30 days. Please note that some requests may not be fully fulfilled due to legal obligations.

Dk ok is strictly not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

If you suspect a minor has registered on dk ok, please notify us immediately at support@dkok.wine. We will close that account and delete any collected data.

Dk ok uses industry-standard security measures to keep your data safe:

• SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: To prevent unauthorized access.
• Regular Security Audits: To identify and resolve vulnerabilities.
• Staff Training: All staff are trained on privacy and data security.
• Data Minimization: Only the necessary information is collected.

In the event of a security breach, dk ok will notify the relevant authorities and affected users within the timeframe required by law.

Dk ok may update this privacy policy from time to time. When changes are made:

• A notice will be sent to your registered email.
• A notification will be posted on the platform.
• The "Last Updated" date at the top of the page will be changed.

Your explicit consent will be obtained for any major changes. Continued use of dk ok after changes are made will be considered acceptance of the updated policy.

For any questions, concerns, or complaints about this privacy policy, please contact dk ok's privacy team:

• Email: support@dkok.wine
• Live Chat: Available 24/7
• Response Time: Up to 48 hours

For more information, visit our Terms & Conditions, Responsible Gaming and FAQ Page View.